I'm installing the FG2006 ugrade on our Trackers. I'm trying to uninstall FG2005 as per page 8 of "Installation Instructions for the Tracker" but have run into a snag.
I tried first following the Remove FieldGenius Using Control Panel instructions.
After completing step 4, I received the following error message:
"The program has not been removed because the following files are currently in use or read-only. Please close all programs (using the Task Manager tab in System Settings, if necessary) and run Remove Programs again."
The part of the file name I can see is "\Windows\MicroSurvey FieldGenius.Unload" (it may be longer but extends beyond the window).
I can't find the "Task Manager tab in System Settings". I went to Start > Settings> Control Panel > System, but there is no Task Manager tab there. I can't find a file similar to "\Windows\MicroSurvey FieldGenius.Unload" on the Tracker so I can't check its read-only attribute.
Then I tried following the Remove FieldGenius Using ActiveSync instructions.
I was able to establish a Guest connection and de-selected FieldGenius from the list. Everything appeared to go well, except FieldGenius 2005 is still installed on the Tracker.
I've tried a warm reboot on the Tracker, but am still unable to uninstall FG2005.
I have 13 Trackers to update - there's got to be a simpler way to do it.
Installing FG2006 Upgrade
Moderators: Brian Sloman, Jason Poitras, James Johnston
- Jason Poitras
- Site Admin
- Posts: 443
- Joined: Tue Oct 29, 2002 5:17 pm
- Location: Kelowna, BC, Canada
- Contact:
Hi Jerry,
If you download the following file you can use it to update your Trackers.
http://128.121.250.210:8000/FieldGenius ... I2.0.4.cab
1) Download the file to your computer.
2) Copy the CAB file to the SystemCF directory on the Tracker.
3) On the Tracker, browse to the SystemCF directory.
4) Double tap the CAB file which will start the installation.
5) You will see a dialog asking you where to install it, simply press OK.
6) You might see a message about FieldGenius being already installed. If you do, just press Yes to re-install it.
If you download the following file you can use it to update your Trackers.
http://128.121.250.210:8000/FieldGenius ... I2.0.4.cab
1) Download the file to your computer.
2) Copy the CAB file to the SystemCF directory on the Tracker.
3) On the Tracker, browse to the SystemCF directory.
4) Double tap the CAB file which will start the installation.
5) You will see a dialog asking you where to install it, simply press OK.
6) You might see a message about FieldGenius being already installed. If you do, just press Yes to re-install it.
Jason Poitras
General Manager
jason.poitras@microsurvey.com
General Manager
jason.poitras@microsurvey.com
- Jason Poitras
- Site Admin
- Posts: 443
- Joined: Tue Oct 29, 2002 5:17 pm
- Location: Kelowna, BC, Canada
- Contact:
Hi Jerry,
If you were to do a hard reset I think you would find that the FG 2005 shortcut will dissapear from the desktop. Alternatively, you can just delete it manually if you want by doing a tap+hold on the shortcut, then select delete from the properties menu.
One thing I forgot to mention is that the cab file I posted is for the Custom Keyboard Trackers. Is that what you have?
After installing you should only have one shortcut on the desktop and it should be called FieldGenius.
If you were to do a hard reset I think you would find that the FG 2005 shortcut will dissapear from the desktop. Alternatively, you can just delete it manually if you want by doing a tap+hold on the shortcut, then select delete from the properties menu.
One thing I forgot to mention is that the cab file I posted is for the Custom Keyboard Trackers. Is that what you have?
After installing you should only have one shortcut on the desktop and it should be called FieldGenius.
Jason Poitras
General Manager
jason.poitras@microsurvey.com
General Manager
jason.poitras@microsurvey.com
- Jason Poitras
- Site Admin
- Posts: 443
- Joined: Tue Oct 29, 2002 5:17 pm
- Location: Kelowna, BC, Canada
- Contact:
The custom keyboard Trackers have shortcut labled on the plastic bezel. If your Trackers have a membrane, then you will need to delete a file called a_msurvey.rmt from the system32 directory and reset your Tracker.
The a_msurvey.rmt file remaps the keyboard on the newer style Tracker.
The a_msurvey.rmt file remaps the keyboard on the newer style Tracker.
Jason Poitras
General Manager
jason.poitras@microsurvey.com
General Manager
jason.poitras@microsurvey.com